Client names are kept confidential. The outcomes below are factual. No embellishment, no marketing language. These are real matters, real demands and real resolutions.
A logistics company in Navi Mumbai received a show cause notice for over ₹700 crore on a reverse charge mechanism matter. Three other firms had reviewed the matter and assessed the exposure as real and unavoidable.
After a detailed review of the contracts, transaction flows and applicable GST provisions, the firm constructed a defence that addressed both the technical legal position and the commercial reality of the business model. The result: 96% of the original demand was dropped at the adjudication stage.
A manufacturing and export business in Dadar faced a DGGI demand to return a previously sanctioned GST refund, with interest, across four years, over ₹200 crore. The refund had been claimed on zero-rated exports under Letter of Undertaking, and the department contested the formula used to compute it.
The defence turned on a genuine ambiguity in the CGST Rules: whether refunds on exports made under an Advance Authorization scheme should follow the standard proportionate formula (Rule 89(4)) or the one-to-one input-output correlation method specific to such exports (Rule 89(4B)), an issue the Gujarat High Court had settled in Filatex India Ltd v. Union of India. Recomputing the eligible refund on that basis reduced the recovery demand to a fraction of the original figure.
A listed logistics company faced a multi-year GST audit that had the potential to result in significant demands and reputational risk for a publicly traded entity. The audit covered complex multi-location operations with varied GST treatment across states.
Working alongside the company's legal and finance teams, the firm managed the audit process end-to-end: preparing responses, coordinating with the department and structuring the documentation strategy. The audit concluded without any significant demand or business disruption.
A logistics and yard operations company with over 20 sites across Navi Mumbai was running on manual billing processes. Invoice turnaround was measured in weeks, reconciliation was error-prone and management had no real-time visibility into site-level performance.
A full Zoho Suite implementation was designed and deployed: Zoho Books, Zoho Inventory and a custom MIS dashboard giving per-site revenue, billing and operational visibility. Invoice processing went from weeks to days. Management now runs the business from dashboards rather than phone calls.
All client names and identifying details are kept confidential. The outcomes stated above reflect actual results; no figures have been altered or estimated.
If the situation you're facing resembles any of these (a GST notice, a DGGI investigation, a systems overhaul), a brief conversation is usually enough to understand whether we can help.